WHEELBASE Ilkley

WHEELBASE Ilkley 

01943 816101

WHEELBASE Ilkley, West Yorkshire

We are very pleased to announce that we have now opened the doors of WHEELBASE Yorkshire, 25 Skipton Road, Ilkley, West Yorkshire LS29 9EW.

With 25 years of experience at the forefront of cycle retail we will provide Yorkshire’s cycling community with an extensive selection of road, mountain, triathlon, electric and leisure bikes from all the top brands, as well as the best clothing and accessories.

The store is now fully stocked with an extensive range and some stunning showcase products, plus a large state of the art Park Tools workshop. 

Ilkley is very well situated at the gateway to the glorious Yorkshire Dales and within easy reach of Leeds, Bradford, Harrogate and west Lancashire – a true hotbed of cycling. We are very excited to have the opportunity to bring WHEELBASE to West Yorkshire.

“We will provide all of our customers with the very best products, friendly, knowledgeable staff and a great in store experience.” Christopher Herd, WHEELBASE Managing Director

We live and breathe bikes here at WHEELBASE and we have built up our independently owned business from our HQ in the Lake District with some of the UK’s best mountain and road riding right on our doorstep. We opened our second store WHEELBASE North East in 2016 and our expansion into Yorkshire is the result of an acquisition of the former Ilkley Cycles.

“We have set the bar high with our plans for WHEELBASE Yorkshire.”
Toby Dalton, WHEELBASE Director

 


Had a slight issue with ordering multiple pairs of socks and not being able to for fill the order. George helped to find alternative socks and quickly got dispatched without having to pay postage again. Thank you!

A ridiculously huge range of bikes that simply make your mouth water. I started with a budget in mind and very easily blew that out of the water when temptation got the better of me. The discount offered by Wheelbase made it a no brainer... it felt rude not to take up the offer!! The whole process was dealt with very professionally by Matt. I was assisted to make sure my choice was suitable for my type of rides, given advice to choose the correct the size and then updated regularly with the progress of my delivery. The bike was received in a suitable large package and the after-sales care was top notch. Well done Matt and the Wheelbase Team!! Sal

Excellent G Line electric bike suitable for most services with Staveley bike shop very capable with supplying suitable guidance and services

The service was absolutely fantastic and really took there time and explained about the bike that I was buying. It was great as I seen the bike I wanted and got it within 30mins to take home in the car. Would highly recommend Wheelbase

Wide range of products available on my doorstep friendly nolagble staff had my new bike ready to pick up with extras fitted in 24 hours 👌

Great friendly service every time!

First class people

Very helpful and knowledgeable,good advice

The staff in the shop know what they are talking about, seek to understand what you need and then help you select the right products without over selling. This is the sort of service that makes me go back to shops.

Excellent staff and service. Workshop always helpful and explain things clearly

Fantastic service from the Wheelbase staff once again, both in sales and service departments. Really appreciate your help over the years!

Great online price and in store service. Bernie was really friendly and helpful and made the purchase really easy

Service and repair cost a lot this time but was worth it, bike rides like new and stood up to a tough week in the Pyrenees with no issues at all. I always trust Wheelbase for advice on components, clothing, etc, and have never had any complaints.

Competitive prices. But it’s the staff that make all the difference. Great set of guys.

Staff / dom, was great measured up properly for the correct bike

The Mechanic, Ben, went out of his way to help me out with my bike under an extremely heavy work load. Really great service.

Friendly and local.

All of the staff are very friendly and happy to give advice when needed and take time to explain the difference between certain products. Only ever had great service from Wheelbase.

I had a fantastic experience buying my new Colnago V5RS from WHEELBASE, Ilkley. From the moment I walked in, Dom were welcoming, knowledgeable, and genuinely passionate about cycling. Dom took the time to explain the differences between the various Colnago models, answered all of my questions in detail, and helped me choose the bike that was the perfect fit for my needs, without any pressure. The bike was professionally built, thoroughly tested, and handed over in immaculate condition. Theo also took the time to ensure the bike was correctly set up for me and offered helpful advice on maintenance and getting the most out of it. It’s refreshing to find a local bike shop that combines exceptional customer service with honest and expert advice. I couldn’t be happier with my purchase and the overall experience. I highly recommend Wheelbase to anyone looking for quality bikes, outstanding service, and a team that truly cares about their customers!

The staff were patient, knowledgeable & very helpful.

You’re staff were exceptional they spent time removing my tyre and then replaced the Inertube for a very reasonable price so I was very impressed.

great pricing and responses to emails are almost instant, great communication regarding delivery etc

Great service good selection of bikes

Very good customer service

Good, friendly, knowledgeable staff.

Good communication throughout the process and a fair evaluation of the work needed

Just overall really good experience

I WENT IN TO THE SHOP IN DARLINGTON TO BUY AN ELECTRIC BIKE. I DIDN'T REALLY KNOW MUCH ABOUT THEM. THE SALESMAN WAS EXTREMELY HELPFUL, AND PATIENT! I MANAGED TO CHOOSE A BIKE WHICH I AM EXTREMELY HAPPY WITH.

Great staff and very knowledgeable. Thank you Tom

I had amazing service and support when calling into the Darlington branch yesterday, to seat a gravel tyre that was refusing to inflate