WHEELBASE Ilkley

WHEELBASE Ilkley 

01943 816101

WHEELBASE Ilkley, West Yorkshire

We are very pleased to announce that we have now opened the doors of WHEELBASE Yorkshire, 25 Skipton Road, Ilkley, West Yorkshire LS29 9EW.

With 25 years of experience at the forefront of cycle retail we will provide Yorkshire’s cycling community with an extensive selection of road, mountain, triathlon, electric and leisure bikes from all the top brands, as well as the best clothing and accessories.

The store is now fully stocked with an extensive range and some stunning showcase products, plus a large state of the art Park Tools workshop. 

Ilkley is very well situated at the gateway to the glorious Yorkshire Dales and within easy reach of Leeds, Bradford, Harrogate and west Lancashire – a true hotbed of cycling. We are very excited to have the opportunity to bring WHEELBASE to West Yorkshire.

“We will provide all of our customers with the very best products, friendly, knowledgeable staff and a great in store experience.” Christopher Herd, WHEELBASE Managing Director

We live and breathe bikes here at WHEELBASE and we have built up our independently owned business from our HQ in the Lake District with some of the UK’s best mountain and road riding right on our doorstep. We opened our second store WHEELBASE North East in 2016 and our expansion into Yorkshire is the result of an acquisition of the former Ilkley Cycles.

“We have set the bar high with our plans for WHEELBASE Yorkshire.”
Toby Dalton, WHEELBASE Director

 


Easy website, great integration with V12 for finance, fast delivery and great customer service

easy to deal with, great product range and good communication from the support team

The team were very responsive in answering queries and putting a deal together for me. I’ll be back to buy more from Wheelbase when I can!

I had good communication about the bike I wanted to purchase. I’m not a very good haggler but when I mentioned, I had seen exactly the same bike cheaper on another website I was instantly offered a price match.

Online sales support were very helpful and communicative throughout the process, removing the dropper post so that I could add my Reverb when I arrived - the Stavely store made it a seamless handover / collection - thanks folk, an excellent experience all around.

Great selection of bikes, competitive pricing and very helpful employees.

Vast selection to choose from and you can test drive in the yard

It’s your excellent service particularly from James he is brilliant 👏

Good sales experience with Harry at Staveley Branch, James who did the handover and Matt in the workshop who sorted a derailleur problem (my fault). Would highly recommend!

Really great experience. Harry (Staveley store) was really really helpful and knowledgeable and allowed me to spend the time getting the right bike which was massively appreciated, and the communication throughout was great. Couldn't recommend enough.

Always happy to help with my (still!) beginner questions. Bernie and team in the Ilkley store are approachable and won't leave you in the lurch. The wider Wheelbase customer service is excellent too, helping to source my bike from the Lakes store a few years back and ship it to Yorkshire.

The team are fantastic and the service is great

Friendly and interested staff keen to help

Staff were helpful, explained what I needed for my son based on his age and height. Happy with the experience and the bike I purchased.

Excellent service with a friendly helpful team.

I recently purchased a Whyte Kado RS from the Ilkley branch. I have nothing but praise for all the staff in store including Nick and Theodore. Still being new to E bikes and mountain biking as a whole they were really supportive, took the time to explain everything and my shopping experience from start to end was seamless.I'm really happy with the bike and grateful for all the help :)

The staff at Ilkley are friendly, professional and knowledgeable. I have bought several bikes over the years and will continue to do so.

Great service, professional and knowledgeable. Lots of choice

As a long standing customer - the team at ilkley and Ben in the workshop always on hand to help

My motor issue was sorted out in a week by Wheelbase Ilkley where Mtb Monster had taken months to get nowhere. Which is very disappointing considering I originally ordered the bike from them. Wheelbase had the motor diagnosed and replaced with no fuss. Many thanks

Very helpful staff. The bike we wanted was relocated from a different store for our convenience

Always a great selection of products! The service here is always so friendly and helpful, thanks as always!

Everything basically. Ive not had a bad experience yet in store, Everything has been so easy from buying the bike, to servicing the bike, to getting repairs and upgraded parts fitted. Honest, reliable and knowledgeable, with more than fair pricing what more could I ask for

Knowledgeable staff. Good communication.

Wide product range, friendly staff and heloful service.

Very friendly, knowledgeable and helpful staff. Went out of the way to get the bike we wanted. Added extra in for free. Would highly recommend.

Friendly, helpful, reasonably priced and do what they are asked to do. Also only a few miles from where I live.

Nice, helpful staff

Very good range of products at good prices, Staff are very helpful and knowledgeable.

Knowledgeable staff