WHEELBASE Darlington

WHEELBASE Darlington

01325 352255

Normal Opening Hours

Conveniently located in Darlington town centre, 15 minutes from the A1, Wheelbase North East opened its doors in May 2016. Local legend Danny Hart officially opened the store, and his Descend Bike Park is only 25 minutes away, in Hamsterley Forest – home to some of the best trail riding in the North East.

We currently stock bikes from Cannondale, Trek, Whyte, Yeti, Santa Cruz, Frog Bikes, Cervelo and Cube E-Bikes – with over 120 on display in-store as well as a full range of clothing and accessories. Our experienced team are readily available to offer assistance and advice and the workshop is on hand to service your bike maintenance needs.

Great riding is on our doorstep with the North York Moors and Yorkshire Dales offering superb but tough routes – PedalNorth has a great selection of MTB, leisure and road rides in the surrounding areas, including Hamsterley Forest. Ample public parking is available behind the store on Commercial St.

 


Had a slight issue with ordering multiple pairs of socks and not being able to for fill the order. George helped to find alternative socks and quickly got dispatched without having to pay postage again. Thank you!
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A ridiculously huge range of bikes that simply make your mouth water. I started with a budget in mind and very easily blew that out of the water when temptation got the better of me. The discount offered by Wheelbase made it a no brainer... it felt rude not to take up the offer!! The whole process was dealt with very professionally by Matt. I was assisted to make sure my choice was suitable for my type of rides, given advice to choose the correct the size and then updated regularly with the progress of my delivery. The bike was received in a suitable large package and the after-sales care was top notch. Well done Matt and the Wheelbase Team!! Sal
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Excellent G Line electric bike suitable for most services with Staveley bike shop very capable with supplying suitable guidance and services
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The service was absolutely fantastic and really took there time and explained about the bike that I was buying. It was great as I seen the bike I wanted and got it within 30mins to take home in the car. Would highly recommend Wheelbase
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Wide range of products available on my doorstep friendly nolagble staff had my new bike ready to pick up with extras fitted in 24 hours 👌
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Great friendly service every time!
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First class people
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Very helpful and knowledgeable,good advice
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The staff in the shop know what they are talking about, seek to understand what you need and then help you select the right products without over selling. This is the sort of service that makes me go back to shops.
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Excellent staff and service. Workshop always helpful and explain things clearly
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Fantastic service from the Wheelbase staff once again, both in sales and service departments. Really appreciate your help over the years!
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Great online price and in store service. Bernie was really friendly and helpful and made the purchase really easy
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Service and repair cost a lot this time but was worth it, bike rides like new and stood up to a tough week in the Pyrenees with no issues at all. I always trust Wheelbase for advice on components, clothing, etc, and have never had any complaints.
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Competitive prices. But it’s the staff that make all the difference. Great set of guys.
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Staff / dom, was great measured up properly for the correct bike
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The Mechanic, Ben, went out of his way to help me out with my bike under an extremely heavy work load. Really great service.
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Friendly and local.
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All of the staff are very friendly and happy to give advice when needed and take time to explain the difference between certain products. Only ever had great service from Wheelbase.
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I had a fantastic experience buying my new Colnago V5RS from WHEELBASE, Ilkley. From the moment I walked in, Dom were welcoming, knowledgeable, and genuinely passionate about cycling. Dom took the time to explain the differences between the various Colnago models, answered all of my questions in detail, and helped me choose the bike that was the perfect fit for my needs, without any pressure. The bike was professionally built, thoroughly tested, and handed over in immaculate condition. Theo also took the time to ensure the bike was correctly set up for me and offered helpful advice on maintenance and getting the most out of it. It’s refreshing to find a local bike shop that combines exceptional customer service with honest and expert advice. I couldn’t be happier with my purchase and the overall experience. I highly recommend Wheelbase to anyone looking for quality bikes, outstanding service, and a team that truly cares about their customers!
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The staff were patient, knowledgeable & very helpful.
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You’re staff were exceptional they spent time removing my tyre and then replaced the Inertube for a very reasonable price so I was very impressed.
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great pricing and responses to emails are almost instant, great communication regarding delivery etc
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Great service good selection of bikes
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Very good customer service
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Good, friendly, knowledgeable staff.
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Good communication throughout the process and a fair evaluation of the work needed
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Just overall really good experience
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I WENT IN TO THE SHOP IN DARLINGTON TO BUY AN ELECTRIC BIKE. I DIDN'T REALLY KNOW MUCH ABOUT THEM. THE SALESMAN WAS EXTREMELY HELPFUL, AND PATIENT! I MANAGED TO CHOOSE A BIKE WHICH I AM EXTREMELY HAPPY WITH.
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Great staff and very knowledgeable. Thank you Tom
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I had amazing service and support when calling into the Darlington branch yesterday, to seat a gravel tyre that was refusing to inflate
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